Privacy Policy

Your privacy is important to us. This policy explains how My News Portal collects, uses, and protects your personal information when you visit our website or use our services.

Last updated: December 15, 2024

Information We Collect

We collect information that you provide directly to us, such as when you create an account, subscribe to our newsletter, comment on articles, or contact us for support. This may include:

  • Personal Information: Name, email address, phone number, and other contact details
  • Account Information: Username, password, and profile preferences
  • Content: Comments, ratings, and other user-generated content
  • Communication: Messages sent through our contact forms or support channels

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and usage patterns:

  • Device Information: IP address, browser type, operating system, and device identifiers
  • Usage Data: Pages visited, time spent on pages, click patterns, and referring websites
  • Location Data: Approximate geographic location based on IP address
  • Cookies and Tracking: Information collected through cookies, pixels, and similar technologies

Quick Contact

Address

38 Jalan Ampang
Kuala Lumpur 50450
Malaysia

Office Hours

Mon-Fri: 9:00-18:00
24/7 News Coverage

How We Use Your Information

Provide Our Services

We use your information to deliver news content, manage your account, process comments, and provide customer support.

Improve Content

We analyze usage patterns to understand what content interests you most and improve our news delivery and user experience.

Communicate

We send newsletters, updates, and important notifications about our services. You can opt out of promotional communications at any time.

Ensure Security

We use your information to maintain the security of our website, prevent fraud, and protect against unauthorized access.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our website and providing services
  • Legal Requirements: When required by law, legal process, or government requests
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: When you explicitly consent to sharing your information

Cookies and Tracking Technologies

What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better browsing experience by remembering your preferences and analyzing how you use our site.

Types of Cookies We Use

  • Essential Cookies: Necessary for website functionality
  • Performance Cookies: Help us understand site usage
  • Functional Cookies: Remember your preferences
  • Targeting Cookies: Used for advertising purposes

Managing Cookies

You can control cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

For more detailed information, please see our Cookie Policy.

Data Protection and Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL encryption for data transmission
  • Secure data storage and access controls
  • Regular security audits and updates
  • Employee training on data protection

Your Rights and Choices

Access and Portability

You have the right to access the personal information we hold about you and request a copy in a portable format.

Correction and Deletion

You can request that we correct or delete your personal information from our systems.

Data Restriction

You may request that we restrict the processing of your personal information in certain circumstances.

Objection

You have the right to object to certain types of data processing, including direct marketing.

Exercising Your Rights

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.

We may need to verify your identity before processing your request to ensure the security of your personal information.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers are conducted in accordance with applicable data protection laws and that appropriate safeguards are in place to protect your information.

Policy Updates and Contact Information

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date at the top of this policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

My News Portal Sdn Bhd

Address

38 Jalan Ampang
Kuala Lumpur 50450
Malaysia

Office Hours

Monday - Friday 9:00 AM - 6:00 PM
Saturday - Sunday
News Coverage 24/7

For urgent privacy concerns, please call our office directly during business hours or send an email with "URGENT: Privacy Concern" in the subject line.

This Privacy Policy is effective as of December 15, 2024.