Terms of Service
Please read these terms and conditions carefully before using our news portal services
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1. Acceptance of Terms
By accessing and using My News Portal, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms"). These Terms constitute a legally binding agreement between you and My News Portal Sdn Bhd ("we," "us," or "our").
My News Portal provides comprehensive news coverage, analysis, and commentary services through our digital platform. Our commitment is to deliver accurate, timely, and unbiased reporting while maintaining the highest standards of journalistic integrity.
These Terms apply to all users of the website, including but not limited to visitors, registered users, content contributors, and subscribers to our premium services. If you do not agree with any part of these Terms, you must discontinue use of our services immediately.
Important: We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated revision date. Your continued use of our services constitutes acceptance of any modifications.
2. Use of Website and Services
Permitted Uses
- • Reading and viewing our news content for personal, non-commercial use
- • Sharing articles through social media platforms with proper attribution
- • Subscribing to our newsletters and alerts
- • Participating in community discussions and comments (where available)
- • Accessing our mobile applications and responsive web design
Prohibited Activities
- • Reproducing, distributing, or modifying our content without permission
- • Using automated systems to scrape or harvest data
- • Impersonating other users or entities
- • Attempting to gain unauthorized access to our systems
- • Engaging in activities that disrupt or interfere with our services
Service Availability
Our news portal operates 24/7 to provide continuous news coverage. However, we do not guarantee uninterrupted service availability due to scheduled maintenance, technical issues, or circumstances beyond our control.
We strive to minimize downtime and will provide advance notice of planned maintenance when possible. During peak traffic periods or technical difficulties, some features may be temporarily limited.
3. User Accounts and Registration
Account Creation
To access certain features of our platform, you may need to create an account. When registering, you must provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials.
Users must be at least 13 years old to create an account. Users between 13-18 years require parental consent for certain features. We reserve the right to verify age and identity at any time.
Account Responsibilities
- • Maintain accurate account information
- • Notify us immediately of any unauthorized access
- • Accept responsibility for all activities under your account
- • Comply with community guidelines and terms of use
Premium Services
Our premium subscription services offer enhanced features including ad-free browsing, exclusive content, and early access to articles. Subscription terms, pricing, and cancellation policies are detailed in separate subscription agreements.
Premium subscriptions are billed according to the plan selected and automatically renew unless cancelled before the renewal date. Refund policies for premium services are outlined in our customer service guidelines.
Account Security
4. Content Policy and Intellectual Property
Our Content
All content published on My News Portal, including articles, images, videos, graphics, and other materials, is protected by copyright and other intellectual property laws. Our content team maintains strict editorial standards to ensure accuracy and credibility.
Editorial Standards
- • Fact-checking and verification processes
- • Source attribution and transparency
- • Correction policies for errors
- • Ethical reporting guidelines
User-Generated Content
Users may submit comments, opinions, and other content through our platform. By submitting content, users grant us a non-exclusive, worldwide, royalty-free license to use, modify, and distribute such content in connection with our services.
Fair Use and Attribution
We respect the intellectual property rights of others and expect our users to do the same. Our content may include fair use excerpts from external sources, properly attributed with appropriate citations and links to original sources.
Content Sharing Guidelines
Social Media Sharing
Articles may be shared with proper attribution and link back to original content
Educational Use
Limited use for educational purposes with proper citation
Commercial Use
Requires explicit written permission from our editorial team
Content Moderation
We reserve the right to moderate, remove, or edit user-generated content that violates our community guidelines, contains misinformation, or is otherwise inappropriate. Our moderation process is designed to maintain a constructive and respectful environment for all users.
Prohibited Content
Review Process
Quality Standards
5. Privacy and Data Protection
Data Collection and Usage
We collect and process personal data in accordance with applicable privacy laws, including the Personal Data Protection Act (PDPA) of Malaysia. Our data collection practices are transparent and designed to provide you with control over your information.
The types of data we collect include:
- • Account registration information (name, email, preferences)
- • Usage analytics and browsing behavior
- • Device and browser information
- • Location data (with consent)
- • Communication preferences and history
Data Security Measures
We implement industry-standard security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our security protocols include:
Technical Safeguards
- • SSL/TLS encryption
- • Secure data centers
- • Regular security audits
- • Access controls and authentication
Operational Procedures
- • Employee training programs
- • Incident response protocols
- • Data retention policies
- • Third-party security assessments
Your Privacy Rights
Under applicable privacy laws, you have the following rights regarding your personal data:
Right to Access
Request information about the personal data we hold about you
Right to Rectification
Correct or update inaccurate or incomplete personal data
Right to Erasure
Request deletion of your personal data under certain circumstances
Right to Portability
Receive your personal data in a structured, machine-readable format
Contact Privacy Team
For privacy-related inquiries or to exercise your rights:
Privacy Policy
Our comprehensive Privacy Policy provides detailed information about our data practices.
Read Privacy Policy →6. Limitation of Liability
Service Disclaimers
My News Portal provides information and services on an "as is" and "as available" basis. While we strive to provide accurate and timely news coverage, we make no warranties or representations about the completeness, accuracy, reliability, or suitability of the information provided.
Content Accuracy
News content is subject to human error and may contain inaccuracies despite our fact-checking processes. We encourage readers to verify critical information from multiple sources.
Excluded Damages
To the maximum extent permitted by law, My News Portal Sdn Bhd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
- • Loss of profits, data, or business opportunities
- • Interruption or cessation of transmission services
- • Unauthorized access to or alteration of data
- • Third-party actions or content
- • Economic or financial losses arising from news content
Liability Limitations
Our total liability for any claims arising from your use of the website shall not exceed the amount you have paid us for our services in the 12 months preceding the claim, or $100 USD, whichever is greater.
Third-Party Content
We are not responsible for the accuracy, reliability, or legality of third-party content, advertisements, or external links that may appear on our platform.
User Conduct
Users are solely responsible for their actions and the consequences of sharing or distributing our content in violation of these terms.
Force Majeure
We are not liable for delays or failures in performance resulting from acts beyond our reasonable control, including natural disasters, government actions, or internet infrastructure failures.
Indemnification
You agree to indemnify and hold harmless My News Portal Sdn Bhd, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:
- • Your use of our website and services
- • Violation of these Terms of Service
- • Infringement of third-party rights
- • User-generated content you submit
- • Any illegal or unauthorized activities
- • Claims arising from your interactions with other users
7. Termination
Termination by Users
You may terminate your account at any time by contacting our customer service team or using the account deletion feature in your profile settings. Upon termination:
- • Your access to premium services will be discontinued
- • Your account data will be scheduled for deletion within 30 days
- • Any subscription refunds will be processed according to our refund policy
- • You may lose access to user-generated content
Termination by My News Portal
We reserve the right to suspend or terminate user accounts for violations of these Terms, including but not limited to:
Immediate Termination
- • Illegal activities or fraud
- • Harassment or abuse of other users
- • Intellectual property infringement
- • Security threats or system abuse
Notice Period Termination
- • Repeated Terms violations
- • Inactive accounts (after 12 months)
- • Change in business operations
- • Legal or regulatory requirements
Data Retention and Deletion
Following account termination, we will retain certain data as required by law or for legitimate business purposes, including:
- • Legal compliance records (tax, financial data)
- • Security and fraud prevention data
- • Content moderation records
- • Aggregate analytics data (anonymized)
Account Actions
Suspension
Temporary restriction of account access
ReversibleTermination
Permanent account closure and data deletion
PermanentAppeal Process
Users can appeal termination decisions within 30 days
AppealableNeed Help?
Contact our support team for assistance with account issues or termination requests.
8. Governing Law and Dispute Resolution
Jurisdiction and Governing Law
These Terms of Service are governed by and construed in accordance with the laws of Malaysia. Any disputes arising from these Terms or your use of My News Portal services shall be subject to the exclusive jurisdiction of the courts of Malaysia.
Legal Framework
Our operations comply with Malaysian law, including the Companies Act 2016, Communications and Multimedia Act 1998, and Personal Data Protection Act 2010.
Regulatory Compliance
My News Portal operates in compliance with all applicable Malaysian laws and regulations governing digital media, data protection, consumer rights, and electronic communications.
- • Malaysian Communications and Multimedia Commission (MCMC) guidelines
- • Personal Data Protection Act (PDPA) 2010
- • Consumer Protection Act 1999
- • Electronic Commerce Act 2006
Dispute Resolution Process
We encourage resolving disputes through direct communication before pursuing formal legal action. Our dispute resolution process includes:
Direct Communication
Contact our customer service team to discuss concerns informally
Formal Written Complaint
Submit a detailed written complaint to our legal department
Mediation
Engage in mediation services through Malaysian调解中心 (Mediation Center)
Legal Action
Pursue resolution through Malaysian courts if other methods fail
Alternative Dispute Resolution
We participate in alternative dispute resolution programs to provide cost-effective and efficient solutions. These programs are administered by recognized Malaysian mediation and arbitration centers.
- • Asian International Arbitration Centre (AIAC)
- • Malaysian Mediation Centre (MMC)
- • Consumer Dispute Resolution Centre (CDRC)
Time Limitations
Claims or disputes must be brought within the limitation periods prescribed by Malaysian law, generally:
- • Contract disputes: 6 years from breach
- • Tort claims: 3 years from damage
- • Consumer complaints: 2 years from transaction
Legal Contact Information
My News Portal Sdn Bhd
Company Registration: 123456-V
Tax ID: 001234567890
Registered Office
38 Jalan Ampang
Kuala Lumpur 50450
Malaysia
Phone
+60 3 2958 3746
Office Hours: Mon-Fri 9:00-18:00
Need Assistance?
Our legal and customer service teams are available to help with any questions about these Terms of Service or your rights and obligations.
24/7 News Coverage
Our news services operate around the clock
Business Hours
Monday to Friday: 9:00 AM - 6:00 PM (Malaysia Time)
Response Time
We respond to legal inquiries within 2-3 business days
Last Updated: | Version 2.1.0
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